YOU HAVE QUESTIONS. WE HAVE ANSWERS.
Where can I buy NUUDS?
What happens when a product sells out?
What is your size range?
Are your products true to size?
Will there be more colors in the future?
Do you sell gift cards?
What materials do you use?
We take our materials seriously, because honestly nobody wants bad nuuds. We sourced yarns and materials from around the world that meet strict quality standards. From long soft staple cottons with some added stretch for comfort, to beautiful blends and toning fabrics with nylons. For more information or any questions, please refer to your favorite style to read the fabric tab or send us an email.
How should I care for my nuuds?
To give your nuuds proper love, please read the care label in the garment. It’s safe to say that for now, all products are safe to machine wash on gentle & tumble dry on low. We prefer to air dry our nuuds, but the choice is yours.
Where is my order?
How long does my order take to ship?
Please note that shipping times to Hawaii and Alaska may be extended.
Additionally, it’s important to note that carrier times can be longer during the holiday season due to increased shipping volumes. We appreciate your understanding and patience during this busy time.
If you have any specific concerns about the delivery of your order, feel free to reach out firstname.lastname@example.org!
How much does shipping cost?
Do you ship internationally?
How much does return shipping cost?
What is your return policy?
Products must be returned unworn and unwashed, in their original condition. We reserve the right to refuse returns that show signs of wear or do not meet the criteria above.
Products marketed as Final Sale can not be returned.
To start a return, please go to www.nuuds.com/returns
When processing returns, we kindly request that separate orders be returned in separate boxes. This helps our team to efficiently handle and process each return in a timely manner. Returning items in separate boxes ensure that our team can accurately match the returned items to their respective orders, streamlining the refund process.
What is your holiday return policy?
Products must be returned or exchanged unworn and unwashed, in their original condition. We reserve the right to refuse returns that show signs of wear or do not meet the criteria above.
Products marketed as Final Sale cannot be returned.
Can I return my item?
To start a return, please click here.
Can I exchange my item?
Exchanges are only accepted for items in their original condition, unworn, and unwashed.
To start an exchange, please click here.
We want to inform you that all items purchased during our sale events are final sale and cannot be exchanged. We appreciate your understanding. If you have any questions about sizing or product details, feel free to contact email@example.com!
When will i receive my refund?
How does instant credit work?
ORDERS AND PAYMENT
What is sezzle?
What payment options do you take?
You can also choose to pay with Shop Pay, Sezzle, Apple Pay, or Google Pay